How we produce our travel advice

We aim to give British travellers the info they need to make their own informed decisions about travelling to a particular country.

We base our advice on information we get from:

• our embassies, consulates and high commissions
• the intelligence services
• local knowledge

All advice is based on objective assessments of the risks to British nationals - your safety is our main concern.
We know that our travel advice can have a knock-on effect on travel, trade and political considerations, but we do not let this influence the advice we give.
Only when we consider the risks to British nationals to be unacceptably high in cases of non-terrorist threats such as coups, civil unrest or natural disasters will we advise against travel.

How often do we update our travel advice?

We review our travel advice monthly and update it following any incident that might affect Britons travelling or living in the area.
It is revised and re-issued at least every 3 months and can be updated several times a day in a developing crisis.

Threat of terrorism

In the case of terrorism we will only advise this if the threat is sufficiently specific, large-scale or localised to affect British nationals severely.
See Terrorism abroad for more information.

Travel companies use our advice

Travel companies often take our advice into account but the decision to cancel a holiday, tour or excursion is ultimately theirs alone.
The question of refunds is a matter that must be resolved between the customer and the tour operator/travel agent.

What do we mean by ‘essential travel’?

Sometimes we say that only essential travel is advised. Whether travel is essential or not is your own decision – you may have urgent family or business commitments to attend to.
We don’t take the decision lightly to advise against all travel or all but essential travel.
We understand that circumstances differ from person to person - only you can make an informed decision based on the risks.

Our non-country specific travel advice

Our Travel checklist is full of useful advice for staying safe and out of trouble abroad.
We also have specific advice for different types of traveller including women, backpackers and Hajj pilgrims in our Your trip section.

Zimbabwe travel advice

Summary Update

• Still current at:
  14 January 2016
• Updated:
  11 November 2015
• Latest update: editorial amendments throughout

Dual British-Zimbabwean nationals who wish to travel to Zimbabwe and return to the United Kingdom must have a valid travel document to re-enter the United Kingdom. It’s not possible to re-enter the UK using a Zimbabwean passport or emergency travel document without a visa or entry clearance endorsed. See Dual nationals.
Holiday and business visas are available at the port of entry. Don’t violate the terms of your visa. See Visas.
Although the economic outlook in Zimbabwe improved under the 2009 to 2013 Government of National Unity, the economic situation is increasingly fragile with smaller banks facing difficulty. See Political situation.
If you’re living in Zimbabwe, keep your security arrangements under close review, make sure your travel documents are up to date and readily available. Have a contingency plan in place in case you need to leave at short notice.
There is a low threat from terrorism. See Terrorism.
Take out comprehensive travel and medical insurance before you travel.

Safety and security

Crime

There is a moderate level of crime, including occasional armed robberies targeting foreign residents. Make sure your accommodation is secure at all times. Mugging, pick pocketing and jewellery theft are common in city centres, especially after dark. Be particularly careful at Harare airport, and when leaving banks and cash points. Don’t carry large amounts of cash. People travelling around alone may be more vulnerable to crime.
Carry your Zimbabwean Resident ID or a photocopy of your passport. If you lose your passport, you will need to get a police report and contact the British Embassy in Harare for a replacement travel document.
There have been thefts and smash-and-grab robberies from vehicles, especially at main intersections along the route to Harare Airport and on the Masvingo-Beitbridge road. You should be particularly vigilant when using these routes. Keep vehicle doors locked and windows closed. Be particularly careful at night and at filling stations. Don’t leave your vehicle unattended in unguarded areas in towns.

Local travel

Zimbabwe has many safari lodges and game reserves. Safety standards vary, and you should check whether operators are trained and licensed. There have been a number of incidents in which animals have attacked visitors resulting in injuries and, in some cases, death. Some activities, such as walking or canoe safaris, could pose risks to personal safety. You should treat wild animals with caution and respect, and keep a safe distance from them at all times.
Flash flooding during the rainy season (November to February) can make some roads impassable.
There are frequent power cuts that affect the whole country, sometimes for days at a time, as well as occasional fuel and water shortages. The Zimbabwean mobile phone network and land lines are unreliable. 

Rural areas

Most of Zimbabwe’s commercial farms have been occupied or taken over by members of the National War Veterans’ Association and others. Farm invasions continue, often accompanied by violence and looting of property. Take care when visiting farming areas that you are not familiar with.
The diamond mining area in Marange is a restricted area. If you are stopped and told that you may not access a particular area, you should turn back. 

Road travel

You can drive in Zimbabwe using a full UK driving licence. If you are resident in Zimbabwe you should get a Zimbabwean license to minimise the potential for problems at road blocks.
You must obey police signals, stop at roadblocks and toll-gates and produce identification if asked to do so. Travel carefully on inter-city roads, always wear seatbelts, lock car doors and carry a comprehensive medical kit. Think carefully before setting out on long distance journeys, and either carry extra fuel or top up your tank whenever possible. Seek up-to-date local advice about any places that you plan to visit.
Traffic accidents are a common cause of death and injury. There are often deep potholes in the roads. Traffic lights are often out of action. Avoid driving outside the main towns at night, as vehicles are often poorly lit and roads badly marked. Abandoned unlit heavy goods vehicles, cyclists without lights, pedestrians and stray livestock are particular hazards. Emergency services may provide very limited help in the event of an accident and ambulances are often delayed. Be careful about stopping at lay-bys, particularly in the Beitbridge area, as there have been incidents of cars being robbed and occupants attacked.
It is an offence to continue driving when the President’s motorcade goes past, no matter which side of the road you are on. If you see the motorcade, pull off the road or onto the side of the road if this is not possible. There have been a number of incidents where people have been assaulted by the security forces for stopping in the wrong place or for not stopping soon enough.

Public transport

Public transport and services are unreliable. Buses are often overcrowded, inadequately maintained, uninsured and recklessly driven. You should avoid them if possible.

Rail travel

The rail system is underdeveloped and very poorly maintained. Level crossings are poorly marked, resulting in numerous accidents.

Air travel

In 2010 an audit of Zimbabwe’s Civil Aviation Authority by the International Civil Aviation Organisation found that the level of implementation of the critical elements of safety oversight in Zimbabwe was close to the global average. A list of recent incidents and accidents can be found on the website of the Aviation Safety network.
We can’t offer advice on the safety of individual airlines. However, the International Air Transport Association (IATA) publishes a list of registered airlines that have been audited and found to meet a number of operational safety standards and recommended practices. This list is not exhaustive and the absence of an airline from this list does not necessarily mean that it is unsafe.
Zimbabwe’s airports suffer electricity cuts. Harare International Airport relies on a generator during cuts. This has an impact on the airport’s ability to light the runway and provide air traffic control facilities. This can result in considerable delays, especially at night.

Political situation

You should avoid political activity, or activities which could be construed as such, including political discussions in public places, or criticism of the President. You should avoid all demonstrations and rallies. In the past the authorities have used force to suppress demonstrations. It is an offence to make derogatory or insulting comments about President Mugabe or to carry material considered to be offensive to the President’s office.
European Union targeted measures remain in place against Zimbabwe’s President, the first lady and one organisation. This remains a highly charged political issue.

Travel Summary

• The situation remains unpredictable and could deteriorate without warning. You should avoid demonstrations and any areas where incidents of violence are taking place. See the Political Situation section of this Travel Advice.
  
• It is dangerous for farmers or agricultural workers to visit former properties or other agricultural areas. We advise against travel by journalists intending to carry out any reporting or official photography without the proper accreditation. See the Political Situation section of this Travel Advice.
  
• A new cholera outbreak was reported in October 2009, with three deaths. Typhoid was reported in Harare in March 2010. See the Health section of this Travel Advice.
  
• If you are resident in Zimbabwe, you should continue to review your security arrangements, ensure your travel documents are up to date and readily available and have a contingency plan in place in case you need to leave at short notice. See the Political Situation and the General (Living in, or travelling to, Zimbabwe) sections of this Travel Advice.
  
• 95 British nationals required consular assistance in Zimbabwe in the period 01 April 2008 – 31 March 2009 for the following types of incident: deaths (18 cases); hospitalisations (10 cases); and arrests, for a variety of offences (23 cases) and lost or stolen passports (86 cases).
  
• There is a low threat from terrorism. But you should be aware of the global risk of indiscriminate terrorist attacks, which could be in public areas, including those frequented by expatriates and foreign travellers.
  
• We recommend that you obtain comprehensive travel and medical insurance before travelling. Your policy should cover you for all the activities you want to undertake. See the General (Insurance) section of this Travel Advice.

Safety and security

Terrorism

There is a low threat from terrorism. But you should be aware of the global risk of indiscriminate terrorist attacks, which could be in public areas, including those frequented by expatriates and foreign travellers.

For more general information see Terrorism Abroad.
Crime

There is a highl level of crime, including armed robberies targeting foreign residents. Several older British nationals have been attacked in their homes for small amounts of foreign currency. You should ensure that your place of accommodation is secure at all times. Mugging, pick pocketing and jewellery theft are also common in city centres, especially after dark. You should be particularly cautious when leaving banks and cash points and at Harare airport. You should avoid travelling alone.

You should carry your Zimbabwean Resident ID or photocopies of your passport, although banks will not accept photocopies for monetary transactions. If your passport is lost or stolen, you should immediately inform the police and the British Embassy in Harare. You should be aware that a passport renewal could take up to four weeks.

For advice specifically on rural areas please see below

Car-jackings
Armed car-jackings are a continual cause of concern in major towns. Thefts and smash-and-grab robberies from vehicles are common. We are aware of reports of a number of robberies on the Masvingo-Beitbridge road. You should be particularly vigilant when using these routes. Drivers should keep their vehicle doors locked and windows closed and be cautious when travelling, particularly at night and at filling stations. If possible, you should not leave vehicles unattended in unguarded areas in the towns.

For more general information see Victims of Crime Abroad.

Political situation

Zimbabwe Country Profile

Despite the formation of a cross-party inclusive government, there continues to be a degree of political uncertainty, and there are pockets of violence. The situation remains unpredictable and could deteriorate without warning.

You are advised to monitor local media for developments and avoid areas where demonstrations may be held, or where there are large gatherings of people. If a demonstration or disturbance is taking place, you should leave the area as quickly as possible. You should not stay to watch or attempt to photograph it, even from a distance, or use a mobile phone. Throughout 2007-2009 the authorities have used force to suppress demonstrations and when carrying out other police duties. These policing methods mean these rallies can quickly develop into violent situations.

In 2008 there were numerous politically motivated attacks across Zimbabwe including abductions and the assault, torture and murder of opposition supporters, NGOs workers, lawyers and those perceived to be anti-government. The police cannot be relied upon to assist victims and have told some British Nationals that they will not respond to politically motivated crime.

You should avoid engaging in overtly partisan political activity, or in activities which could be construed as such, including political discussions in public places, or criticism of the President. It is an offence to make derogatory or insulting comments about President Mugabe or to carry material considered to be offensive to the President’s office. You should also be aware that an open hand is the political symbol of the MDC political party, and a friendly wave may therefore be misinterpreted. The carrying of books by banned authors, or the wearing of T-shirts with political slogans, can provoke a hostile reaction.

Local Travel

Zimbabwe has many safari lodges and game reserves. We are aware of a number of incidents in which animals have attacked visitors resulting in injuries and, in some cases, deaths. Animals in the game parks and reserves are wild. They should be treated with caution and respect, and not approached too closely.

Flash flooding during the rainy season (November to February) can make some roads impassable.

Rural Areas

Since 2000, most of Zimbabwe’s commercial farms have been occupied or taken over by members of the National War Veterans' Association and others. Since February 2009 there has been a sharp rise in the number of farm invasions and looting of property. Farmers, including British Nationals, have been seriously injured in violent attacks. Farmers or agricultural workers who used to operate in Zimbabwe are advised that it is dangerous to visit their former properties. A number of such visits in 2008 were misinterpreted and led to confrontation and violence. You should avoid areas where War Veterans are active or incidents of violence are taking place. There have been a number of incidents of arrest and violence, including reports of violent deaths in Marange and other diamond mining areas. You should take local advice on where these areas are. If you are stopped and told that you may not access a particular area, we advise you not to proceed.

Road Travel

You are permitted to drive in Zimbabwe on production of a full UK driving licence although British Nationals resident in Zimbabwe are advised to also obtain a Zimbabwean license to minimise the potential for problems at road blocks. You must obey police signals, stop at roadblocks and toll-gates and produce identification if asked to do so. You are advised to travel carefully on inter-city roads, always wear seatbelts, lock car doors, carry a comprehensive medical kit and avoid travelling after dark. If you are driving, you should think carefully before setting out on long distance journeys, and either carry extra fuel or keep your tank topped up as much as possible. We advise that you take up-to-date advice from local contacts about any places that you plan to visit.

Traffic accidents are a common cause of death and injury. There are often large and deep potholes in the roads, which can be dangerous. Increasingly traffic lights are out of action and cause numerous accidents. You should avoid driving outside the main towns at night, as vehicles are often poorly lit and roads badly marked. Abandoned unlit heavy goods vehicles, cyclists without lights, pedestrians and stray livestock are particularly dangerous hazards. Emergency services can provide only limited help in the event of an accident and ambulances are often severely delayed by a lack of fuel. You should also be careful about stopping in lay-bys, particularly in the Beitbridge area, as there have been incidents of cars being robbed and occupants attacked (see the Crime section of this advice).

It is an offence to continue driving when the President's motorcade goes past, no matter which side of the road you are on. If you see the motorcade you should pull off the road or onto the side of the road if this is not possible. There have been a number of incidents where people have been assaulted by the security forces for stopping in the wrong place or for not stopping soon enough.

For more general information see Driving Abroad.

Public Transport

Public transport and services, including internal and external flights with Air Zimbabwe, are unreliable and may be cancelled or not run on schedule. Buses (mainly privately run minibuses) are overcrowded, inadequately maintained, frequently not insured, and the drivers often reckless. They are not recommended for travel. There have been incidents of assault on tourists hitch hiking and travelling in unlicensed buses.

Level crossings are poorly marked. Each year there are a number of fatal accidents. On 31 July 2008, at least nine people were killed when a freight train hit a bus at a rail crossing on the Mazowe-Centenary Road.

Rail Travel

The rail system is underdeveloped and very poorly maintained, resulting in numerous accidents. Rail travel is a dangerous option. There have been a number of fatal train crashes.

Air Travel

The EU has published a list of air carriers that are subject to an operating ban or restrictions within the European Community. You should check the following link to see whether this will affect your travel - European Commission Transport - Air.

We are not able to make a formal assessment of all airlines in Zimbabwe. It is not known whether safety procedures on all aircraft used for internal and regional flights meet international standards. You should take this into consideration before using internal or regional flights. Air Zimbabwe route-share with some other African airlines and use airports in countries who have no direct commercial air service to the UK, and whom the UK Civil Aviation Authority has therefore not been in a position to check for compliance with International Civil Aviation Organisation safety standards. You should bear this in mind when making travel plans.

Like the rest of the country, Zimbabwe’s airports suffer from a lack of electricity. Harare International Airport is reliant on a generator during power cuts. This has an impact on the airport’s ability to light the runway and provide air traffic control facilities. It also results in considerable delays, especially at night, to disembarkation, immigration and luggage collection. You should take this into consideration when booking flights, which arrive or depart outside of daylight hours.

For more general information see Airline Security.

Local laws and customs

You should always carry your identity documentation or copy of your passport.

Photography of government offices, airports, military establishments, official residences and embassies, in addition to other sensitive facilities, is illegal without special permission from the Ministry of Information. Taking photographs of members of the security services (police and armed forces personnel) and of demonstrations and protests is not permitted. Laws are strictly enforced. Since the March 2008 elections a number of people have been arrested on suspicion of journalism for taking pictures of sensitive places. You should note that the area around State House in Harare (the President's official residence) is patrolled by armed members of the Presidential Guard. They do not allow loitering, by motorists, cyclists or pedestrians, and photography is strictly prohibited. Use of GPS navigation systems around the President’s Residence is not advised. If possible, you should avoid this area.

The simultaneous holding of Zimbabwean and a foreign passport is prohibited. The Zimbabwean authorities may prosecute people found to be in possession of both a Zimbabwean and a British passport. The British Embassy is not in a position to provide the full range of services to people with dual British and Zimbabwean nationality. For more general information see When Things Go Wrong.

There are laws against indecency, which effectively make homosexuality illegal in Zimbabwe.

Penalties for possession, use or trafficking in illegal drugs are strict and offenders can expect heavy fines or jail sentences.

You should not carry any precious or semi-precious stones without the appropriate paperwork.

It is against the law for civilians to wear any form of clothing made from camouflage material.

For more general information for different types of travellers see Your Trip.

Entry requirements

Visas

You will need a visa to visit Zimbabwe. This can be obtained from the Zimbabwean Embassy in London or on arrival in Zimbabwe. The current charge for a single entry visit visa issued on arrival in Zimbabwe is £35.00 or US$55.00, although this could change. If you have not obtained a visa before travelling, you should bring enough cash with you to pay for your visa on arrival. You should ensure you have small notes as immigration officers may not be able to provide change.

Visitors are currently being given entry permission for anything up to 90 days but you are advised to check that the number of days given at the port of entry covers your intended period of stay, although you can apply to have this period renewed and extended if required. It is illegal to give a false statement in support of a visa or to work in Zimbabwe without the correct visa or work permit. A number of people found to be working without the correct permissions have been arrested and deported.

We recommend that before you travel you should first check current entry requirements with the Zimbabwean Embassy in London. Anyone intending to carry out journalistic activity needs to arrange prior accreditation through the Zimbabwean Embassy in London. We advise against travel by journalists intending to carry out any reporting or official photography without the proper accreditation as there is a risk of arrest, detention in difficult conditions, and a possible fine, plus a period of further detention or deportation. The Zimbabwean government has made clear that they will penalise any journalists found to be working in Zimbabwe without accreditation.

Passport validity
Your passport should have at least six months validity and three blank pages left in it to enable you to enter Zimbabwe and exit via one of the neighbouring countries, if leaving at short notice becomes necessary. Applications for passport renewals should be submitted at the British Embassy Harare at least a month before you intend to travel.

Travelling with children

Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country. For further information on exactly what will be required at immigration please contact the Zimbabwean Embassy in London.

Health

The provision of basic services and health care is unreliable. There is a shortage of drugs and trained medical staff in hospitals, making it difficult for hospitals to treat certain illnesses including accidents and trauma cases. Standards of nursing care even in private hospitals vary. Private clinics will not treat patients until they pay and often require large amounts of cash before they will admit even emergency cases. Even if payment is available some of the best hospitals are often too full to admit patients. Medical costs, particularly for evacuation, can be high. The shortage of fuel also has reduced emergency response capabilities. If you are on medication, you are advised to bring sufficient supplies of your medication to cover the period of your stay. Pharmacies may not be able to provide you with the appropriate drug prescribed by your doctor.

There are outbreaks of cholera occurring across Zimbabwe although these are being more readily controlled than the 2008-09 epidemic which killed thousands of people. In addition there are sporadic outbreaks of e-coli and other diarrhoeal diseases in Harare and other areas. You should familiarise yourself with precautions to take to avoid cholera, drink or use only boiled or bottled water and avoid ice in drinks. The standard of water quality and piping is low and there are frequent and severe shortages of municipal water. Rigorous food and hygiene measures should be observed and you should take particular care with any foods bought at the roadside or in the markets. If you suffer from diarrhoea during or immediately following a visit to Zimbabwe you should seek immediate medical attention. Further guidance on cholera and cholera prevention can be found on the website of the National Travel Heath Network and Centre at: http://www.nathnac.org/travel/factsheets/cholera.htm.

Malaria is common to Zimbabwe, and is mostly found in low lying border areas including the Zambezi Valley, Victoria Falls, Hwange National Park in the low lying parts of the Eastern Highlands and the Vumba, around Mutare. In 2008, a combination of extraordinary rains, leading to pools of standing water, and a drop in localised spraying programmes, resulted in a steady number of malaria cases being recorded in some of these areas. This trend has continued into 2009.

In the 2008 Report on the Global AIDS Epidemic the UNAIDS/WHO Working Group estimated that around 1,200,000 adults aged 15 or over in Zimbabwe were living with HIV; the prevalence rate was estimated at around 15.3% of the adult population. This compares to the prevalence rate in adults in the UK of around 0.2%. You should exercise normal precautions to avoid exposure to HIV/AIDS. For more general information on how to do this see HIV and AIDS.

You should seek medical advice before travelling to Zimbabwe and ensure that all appropriate vaccinations are up-to-date. For further information on vaccination requirements, health outbreaks and general disease protection and prevention you should visit the websites of the National Travel Health Network and Centre (NaTHNaC) and NHS Scotland's Fit For Travel or call NHS Direct on 0845 46 47.

For more general health information see Travel Health.

General

Insurance

We recommend that you obtain comprehensive travel and medical insurance before travelling. Your policy should include cover for medical evacuation by air ambulance and cover for any adventure sports you may participate in. You should check any exclusions, and that your policy covers you for all the activities you want to undertake. For more general information see Travel Insurance.

If things do go wrong when you are oversees then this is When Things Go Wrong.

Living in, or travelling to, Zimbabwe
Register with our LOCATE service to tell us when and where you are travelling abroad or where you live abroad so our consular and crisis staff can provide better assistance to you in an emergency. More information about registering with LOCATE can be found here.

If you live in or travel to Zimbabwe we advise you to:

• Register with the British Embassy in Harare. This can be done on-line at UK in Zimbabwe (click on 'services' at the top left and then 'on-line registration').
• Check this travel advice regularly and subscribe to automatic updates at subscribe.
• Ensure that your travel documents are readily available. Ensure that your passport and Zimbabwe immigration and residency permissions are up to date. Your passport should have at least six months validity and three blank pages left in it. Failure to do so could impede your exit.
• Ensure you have your own contingency plan for how you would leave at short notice and regularly review its viability in the light of changing circumstances.
• Ensure that you are content with your own and your family's security arrangements and keep yourself up to date with developments, and have sufficient supplies to sustain you and your family if you are unable to leave the house for several days.

The British Embassy is currently maintaining a full range of consular services. However, in the event of a significant deterioration in the security situation, the consular services we will be able to provide will be severely limited.
Economic effects

Economic decline has led to deterioration in the provision of basic services. There are frequent and prolonged power cuts that affect the whole country, sometimes for days at a time, as well as fuel and water shortages. The Zimbabwean mobile phone network is near collapse and land lines are unreliable. Some business people have been targeted for arrest for economic gain.

EU arms embargo

There is an EU arms embargo on Zimbabwe. It is an offence in UK law to take firearms into Zimbabwe at the current time, even if you intend to bring them back to the UK at the end of your visit.

Money

The Zimbabwean dollar has been suspended indefinitely. The most widely used currencies are the US dollar and the South African rand. It is inadvisable to carry large amounts of cash. However, credit and debit cards are not widely accepted. Although it is possible to withdraw cash from some ATMs it is not advisable to rely on this service being available throughout Zimbabwe. It is illegal to exchange foreign currency in Zimbabwe anywhere other than at officially licensed dealers (e.g. banks), who may not have sufficient currency to accommodate your request. It is advisable to have small denomination notes, as change is rarely available.

Zambia travel advice

Summary update

• Still current at:
  14 January 2016
• Updated:
  7 January 2016
• Latest update: Safety and security section (political situation) – a general election is scheduled for 11 August, avoid all political rallies; Entry requirements section - on 6 January a Constitution Amendment Bill was signed into law recognising dual nationality; however if you enter Zambia on one passport you should depart using the same passport to avoid possible delays

Anyone caught violating Zambian immigration rules risks arrest, imprisonment and deportation. A number of British nationals have been arrested and charged with immigration offences. See Entry requirements
Take care if you travel in the rural parts of North Western, Copperbelt, Central and Luapula provinces close to the border with the Democratic Republic of Congo (DRC) particularly after dark. See Local travel
There is a risk of explosive remnants of war in remote areas near the borders with Angola, Mozambique and DRC. See Local travel
Don’t drive after dark outside the main towns. See Road travel
Around 60,000 British tourists visit Zambia every year.
There is a low threat from terrorism. See Terrorism
Take out comprehensive travel and medical insurance before you travel.

Travel Summary

• Any non-Zambian national overstaying their visa, not renewing their residence permit or working without a permit, including volunteer workers, risk arrest, imprisonment and deportation. A number of British nationals have recently been arrested and charged with immigration offences.
  
• You should exercise caution when travelling in the rural parts of North Western, Copperbelt, Central and Luapula provinces close to the border with the Democratic Republic of Congo (DRC), particularly after dark. You should also be aware that there is a risk of landmines on the Angola side of the Zambia/Angola border, as well as on the Zambia/Mozambique and Zamiba/DRC borders.
  
• Around 100,000 British tourists visit Zambia every year (Source: Zambia Tourist Board). 51 British nationals required consular assistance in Zambia in the period 01 April 2008 – 31 March 2009 for the following types of incident; deaths (24 cases); hospitalisations (1 case); and arrests, for a variety of offences (13 cases). During this period assistance was also requested with regard to lost or stolen passports (41 cases).
  
• There is a low threat from terrorism. But you should be aware of the global risk of indiscriminate terrorist attacks which could be in public areas, including those frequented by expatriates and foreign travellers.
  
• We recommend that you obtain comprehensive travel and medical insurance before travelling. See the General (Insurance) section of this Travel Advice .

Safety and security

Terrorism

There is a low threat from terrorism. But you should be aware of the global risk of indiscriminate terrorist attacks which could be in public areas, including those frequented by expatriates and foreign travellers.

For more general information see Terrorism Abroad page.

Crime

There are incidents of armed robberies and vehicle hijackings. Gangs target luxury four wheel drive vehicles; on occasion attacking stationary vehicles as they wait to enter gated properties. You should be particularly careful when approaching locked gateways at night. Lusaka, the Copperbelt towns and tourist centres are the main targets of criminals but attacks can happen elsewhere in Zambia. There have been reports of car-jackings by Congolese gangs on the Mufulira to Ndola road that runs parallel with the Congo border. Stay alert and do not, for example, stop to give lifts to people flagging you down at the roadside. Exercise caution where objects appear to have been placed to block the road. When driving keep windows closed and doors locked.

Muggings, bag snatching and theft from parked cars are common in down town areas, particularly near bus and railway stations and in some shopping areas. Keep large amounts of money, expensive jewellery, cameras and cell phones out of sight. Do not change large sums of money in busy public areas. Keep originals of important documents in a safe place and carry copies of passports and immigration permits in a separate place to the documents themselves.

Walking after dark, particularly in tourist or down town areas, can be dangerous. Avoid the Cairo Road area of Lusaka, including Chachacha, Freedom Way and Lumumba Roads, as there are often violent robberies in this area, sometimes resulting in fatalities. Tourists are occasionally attacked in remote locations. You should be particularly careful when overlooking the abseiling point on Victoria Bridge from the road which leads to Songwe Village. Tourists have also been attacked in remote areas in Northern Province.
In Lusaka you should use reputable banks and Bureaux de Change to exchange money or use ATM's, as counterfeit US$100 and Zambian Kwacha 50,000 notes are in circulation.

For more general information see Victims of Crime Abroad.

Political Situation
Zambia Country Profile
Zambia’s next Presidential elections will be held in 2011 . We advise that you avoid any political rallies, demonstrations or large gatherings.
Trouble on the streets can be spontaneous. There are occasional student demonstrations, which can lead to violence, at the University of Zambia on the Great East Road, which is the main route to and from Lusaka International Airport.
Local Travel

For those travelling to the border area between Zambia and Zimbabwe, including the Victoria Falls area, please also read our Travel Advice for Zimbabwe.
You should exercise caution when travelling in the rural parts of North Western, Copperbelt, Central and Luapula provinces close to the border with the Democratic Republic of Congo (DRC), particularly after dark. The use of legitimate border crossings in these areas is safe, though Congolese officials may request payments to cross these borders. Travel in the bush along this border for hunting or prospecting is not advised.

Risk of landmines is high in Zambia's border areas, particularly those neighbouring the DRC and Mozambique. There is also the risk of landmines on the Angola side of the Zambia/Angola border. You should exercise caution when venturing off the main roads in these areas.

Wild animals in the bush, including poisonous snakes, are unpredictable and do kill. Whether travelling on land or water, you are at risk of potentially fatal animal attacks. Always observe local regulations and follow your tour or safari guide’s instructions.

Adventure sports, such as those on offer in the Victoria Falls area, carry inherent risks. Serious accidents and deaths occasionally occur. The medical care available in such emergencies varies greatly in quality. Participants should follow operators’ safety instructions closely. Your insurance policy must cover any adventure sports you may wish to undertake.

Road Travel

The Zambian Road Traffic Commission allows holders of UK driving licences to drive in Zambia for up to 90 days. If you intend to stay longer than 90 days you need to obtain an International Driving Permit or a Zambian driving licence.

Drink driving is against the law, as is driving while talking on a mobile telephone.

Road travel at night in rural areas can be hazardous. Abandoned vehicles, pedestrians and stray animals are a danger to road users. Many roads are severely pot-holed or otherwise unsafe, especially during the rainy season (November-April) when bridges and roads risk being washed away by sudden floods. There are frequent fatal crashes.

There are also dangers in urban areas, including in Lusaka - vehicles are often poorly lit, inadequately maintained and badly driven. There have been incidents of road rage. No matter what the provocation, do not retaliate, particularly by gesticulating.

Travel by long-distance public transport can be hazardous owing to poor standards of driving, lack of rest periods for drivers on long journeys, dilapidated vehicles and poor road conditions. Minibuses used in urban areas are usually severely overcrowded, poorly maintained and badly driven.

For more general information see Driving Abroad page.

Air Travel

With effect from 15 July 2009, all Zambian airlines have been refused permission to operate services to the EU. This decision, by the EU Air Safety Committee, followed an International Civil Aviation Organisation (ICAO) audit of Zambia, which discovered significant shortcomings in the ability of the Zambian civil aviation authorities to ensure the safe operation of airlines licensed by them. It is recommended that you avoid flying with any airline from Zambia if an acceptable alternative means of travel exists. If you already have a flight booked with an airline from Zambia and it is part of a journey which commenced in the EU you should consult your travel agent. The EU has published a list of air carriers that are subject to an operating ban or restrictions within the community: European Commission Transport - Air.

For more general information see Airline Security.

Local laws and customs

The possession or use of narcotics, including soft drugs such as marijuana, is strictly prohibited. Customs may ask to see prescriptions for any medication brought into the country. Drug taking and smuggling are offences. Punishments can be severe. Prisons conditions are very poor.

The possession of pornographic material is illegal in Zambia and offenders may be jailed and/or deported.

Homosexuality is illegal in Zambia and those caught engaging in homosexual acts can be sentenced to long terms of imprisonment.

It is an offence to drive after drinking alcohol and to use a mobile telephone whilst driving.

The Zambian authorities do not always inform the British High Commission when British Nationals have been arrested. If you are detained, you may insist on your right to contact a British consular officer.

You should avoid taking pictures of sites deemed sensitive by the Zambian government. This includes power stations, explosives factories, pumping stations, army barracks, government buildings, river junctions, road and rail bridges, the Ndola Oil refinery, mining areas and airports. If in doubt, do not take pictures.

For more general information see Your Trip page.

Entry requirements

Visas British passport holders require a visa to enter Zambia. Visas can be obtained from the Zambian High Commission in London (address below). Visa fees for British nationals are US$50 for a single entry visa and US$80 for a multi-entry visa. Single entry visit visas are available at all ports of entry, but multi-entry visas are not and must be applied for before travelling. It is possible to obtain a double entry visa at ports of entry for US$80. It is important to carry the exact amount with you, as change may not be available. For further information on Zambian visa requirements, you should contact the Zambian High Commission in London or visit Zambia Department of Immigration, rather than relying solely on advice from sponsoring organisations and local Non-Governmental Organisations (NGOs). On leaving Zambia, non-residents pay a departure tax of US$25. This is now normally included in the cost of an air ticket but you will be asked to pay this separately in US Dollars if it is not.

Volunteer workers should obtain business visas from the Zambian High Commission in London prior to departure. Any non-Zambian national overstaying their visa, not renewing their residence permit or working without a permit, including volunteer workers, risk arrest, imprisonment and deportation. Agents claiming to be able to obtain residence and work permits from the Immigration Department for foreign nationals may be bogus and the documents they provide may be forged. Passport validity Your passport should be valid for a minimum of six months on arrival and have at least two blank pages. Zambia does not recognise dual nationality. It is important to be able to produce a passport bearing the exit stamp from the country from which you have travelled.

Travelling with children

Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country. For further information on exactly what will be required at immigration please contact the Zambian High Commission in London.

Health

Medical facilities and communications in Zambia are poor, especially in rural areas. Even basic drugs and clean needles may not be available. Emergency services are limited. You should know your blood group and carry a sterile medical kit including needles, dressings etc.

On arrival in Zambia, customs officials may ask to see prescriptions for any medication brought into the country.

Malaria, Rabies and Tuberculosis (TB) are common to Zambia. There have been recent cholera outbreaks in Zambia, including in parts of the capital, Lusaka. Cholera and Dysentery are common to Zambia, especially during the rainy season (November-April). You should drink or use only boiled or bottled water and avoid ice in drinks. You should only eat food, which has been thoroughly cooked, and for which basic hygiene precautions have been taken. Food purchased from local street vendors may not meet adequate hygiene standards. If you suffer from diarrhoea during a visit to Zambia you should seek immediate medical attention.

In the 2008 Report on the Global AIDS Epidemic the UNAIDS/WHO Working Group estimated that around 980,000 adults aged 15 or over in Zambia were living with HIV; the prevalence rate was estimated at around 15.2% of the adult population. This compares to the prevalence rate in adults in the UK of around 0.2%. You should exercise normal precautions to avoid exposure to HIV/AIDS. For more general information on how to do this see HIV and AIDS.

You should seek medical advice before travelling to Zambia and ensure that all appropriate vaccinations are up-to-date. For further information on vaccination requirements, health outbreaks and general disease protection and prevention you should visit the websites of the National Travel Health Network and Centre (NaTHNaC) and NHS Scotland’s Fit for Travel at: NHS Scotland's Fit For Travel or call NHS Direct on 0845 46 47.

For more general health information see Travel Health.

General

Insurance We recommend that before travelling, you obtain comprehensive travel and medical insurance, which should include cover for medical evacuation by air ambulance. You should check any exclusions, and that your policy covers you for the activities you want to undertake. For more general information see Travel Insurance.

If things do go wrong when you are oversees then this is When Things Go Wrong.

Registration
Long-term visitors and residents should register on arrival with the British High Commission in Lusaka, either in person or by email (LusakaConsularEnquiries@fco.gov.uk). You may also register with our LOCATE service to tell us when and where you are travelling abroad or where you live abroad so our consular and crisis staff can provide better assistance to you in an emergency. More information about registering with LOCATE can be found here.

Money

ATMs are available within Lusaka and some of the major towns in Zambia, though these tend to only accept Visa and not Mastercard. The major credit cards are increasingly accepted by the larger shops, hotels, restaurants and tour operators though paper rather than electronic transactions are the norm. Many companies charge a 5% fee for the use of credit cards to pay for goods or services. You should ensure that credit cards are swiped no more than necessary and that all carbons are destroyed. In Lusaka you should use reputable banks and bureaux de change to exchange money or use ATMs, as counterfeit US$100 and Zambian Kwacha 50,000 notes are in circulation.

Contact Details

Office hours:

GMT: Mon-Thur: 0600-1100/1200-1430; Fri: 0600-1100;
Local: Mon-Thurs: 0800-1300/1400-1630; Fri: 0800-1300.

Out of hours, High Commission will give contact number.Address:
British High Commission
5210 Independence Avenue
PO Box 50050
15101 Ridgeway
Lusaka
ZambiaTelephone: (260) (211) 423200
Facsimile:
(260) (211) 253798 (Management/Press and Public Affairs/ Development
(260) (211) 251923 (Consular)
(260) (211) 252848 (Chancery)
E-mail:
General Enquiries - LusakaGeneralEnquiries@fco.gov.uk
Consular Enquiries - LusakaConsularEnquiries@fco.gov.uk
Visa Enquiries - LusakaVISAEnquiries@fco.gov.uk
Press Enquiries - LusakaPressEnquiries@fco.gov.uk
Projects - LusakaProjects@fco.gov.uk
Office hours: GMT: Mon-Thurs: 0600-1100 / 1200-1430; Fri: 0600-1100; Local Time: Mon-Thurs: 0800-1300 / 1400-1630; Fri: 0800-1300.
Out of hours: The British High Commission answer machine gives an emergency contact number.
Website: UK in Zambia

Uganda travel advice

Travel Summary

• Kasubi Tombs, a UNESCO-certified World Heritage Site located 4km west of Kampala city, burnt down on Tuesday 16 March. The cause of the fire is so far unknown. There are reportedly large numbers gathering at this location and we advise travellers to avoid the area. Other areas that may also be affected include Nakulabye, Mengo, Makerere, Owino Market, Kisekka Market and Shaunyako Market and areas around the new Taxi Park.
  

• Serious landslides have occurred in the Bududa District, close to the Mount Elgon National Park in Eastern Uganda, with loss of life. Many from villages in the area have also been reported missing and rescue operations are continuing. We advise travellers already in the area or planning to travel to the area to exercise caution and seek advice on local conditions with the Uganda Wildlife Authority (www.uwa.or.ug), or telephone - international (00) 256 414 355000; local (0414) 335000, or email info@ugandawildlife.org. The British High Commission's Consular team in Kampala can be contacted on (00) 256 312 312000 internationally or (0312) 312000 locally.
  

• We advise against all travel to Karamoja region in north eastern Uganda (Kotido, Moroto, Nakapiripirit, Katakwi, Kaabong, Abim, Kapchorwa and Bukwa Distsricts) with the exception of trips to Kidepo Valley National Park, which should be made by air. See the Local Travel (North East Uganda) and National Parks section of this Travel Advice.

• We advise against travel by road outside of major towns at night except between Kampala and the airport at Entebbe.
  

• There is an underlying threat from terrorism. Attacks could be indiscriminate, including in places frequented by expatriates and foreign travellers.
  

• Around 15,000 British tourists visit Uganda every year (Source: Ugandan Immigration Department). Most visits are trouble-free. The main types of incident for which British nationals required consular assistance in Uganda in 2009 were for arrest/detention (6 cases), death (5 cases), accidents (4 cases) and replacing lost or stolen passports (48 cases). See the Crime section of this Travel Advice.
  

• We strongly advise that you obtain comprehensive travel and medical insurance before travelling. See the General (Insurance) section of this Travel Advice.

Safety and security

Terrorism

There is an underlying threat from terrorism in Uganda. Attacks could be indiscriminate, including in places frequented by expatriates and foreign travellers, large gatherings of people (e.g. concerts etc) and aviation. Somali insurgents have threatened to carry out attacks in Uganda in response to the Ugandan military presence in Somalia as part of an African Union peacekeeping force. In neighbouring Kenya there was a car bomb attack on a hotel near Mombasa in November 2002, in which at least 15 people died, and an unsuccessful attempt to shoot down an Israeli charter plane on the same day.

For more general information see our Terrorism Abroad page.

Crime

Kampala is a relatively safe city. By day you can walk the streets and visit local markets. But opportunistic crime such as burglaries, muggings and drive-by bag snatches do occur. The Kololo Airstrip area of Kampala has a history of thefts from vehicles and muggings, some involving violence. We advise that you take extra security precautions when going out on foot after dark. At all times you should be conscious of the risks of making yourself a target for muggers and pickpockets by carrying large sums of cash in the streets or wearing expensive looking jewellery or watches.

In urban areas we advise you to keep car doors locked and windows shut at all times. There have been a number of thefts of personal property from cars and taxis while stationary in traffic. You should ensure that no valuables are left visible in vehicles, whether parked or while the vehicle is in use. If stopped by armed men, do not attempt to resist. We advise against travel outside main towns after dark.

There have been incidents in which individuals have been drugged and robbed in Uganda, particularly when using public transport or in bars. A small number of such cases have been reported in recent years but you should be aware of this risk if you choose to travel by bus (see the Road Travel section of this Travel Advice) and when eating and drinking in bars and nightclubs.

Credit card fraud is commonplace in Uganda. There have been reported incidents of credit card fraud, even in international hotels. Wherever possible, you should use cash. US Dollars, Euros and Sterling can be readily exchanged; see the Money section of this Travel Advice.

Take care of your passport: replacing lost or stolen passports is our most common consular task.

For more general information see Victims of Crime Abroad

Political Situation

Uganda Country Profile

Uganda’s current Government has been in power since 1986, and was most recently re-elected in 2006. The next Presidential and Parliamentary elections are due in February 2011.

Demonstrations on national and international political issues occur in Kampala and other towns. Some demonstrations have, in the past become violent without warning. You should exercise caution and avoid demonstrations and rallies where possible. During September 2009, riots occurred in and around Kampala, and a number of deaths occurred.

Until 2006, the Lords Resistance Army (LRA) was active in northern Uganda (covering the districts of Kitgum, Amuru, Oyam, Dokolo, Pader, Adjumani, Gulu, Apac, Lira, Benni, Arua, Moyo, Koboko, Maracha & Terego and Yumbe). At the peak of the conflict 1.8 million people were living in camps for internally displaced people (IDP) in northern Uganda. Since 2006 over 80% of the IDPs have left the camps for permanent settlements.

There has been no LRA activity in Uganda since 2006, although the group has continued to attack civilians in the Democratic Republic of the Congo (DRC), Central African Republic and southern Sudan. Ugandan has been conducting military operations against the LRA in those countries with the agreement of the host governments since a peace process broke down in December 2008.

Local Travel

North East Uganda

We advise against all travel to Karamoja (Kotido, Moroto, Nakapiripirit, Katakwi Kaabong, Abim, Kapchorwa and Bukwa Districts) in the north east. Lawlessness there is endemic (eg road ambushes). Tribal clashes are frequent and unpredictable. Small arms are widespread and deaths or injury from gun shot wounds occur regularly.

For advice on Kidepo Valley National Park please see the National Parks section of this Travel Advice.

Northern and Western Uganda

If you are in northern Uganda or plan to visit the area you should take your personal safety and security seriously, particularly close to the border with DRC and southern Sudan where there have been some clashes. You should only travel outside of the main towns (Lira, Gulu, Kitgum, Pader, Arua) in the company of persons or organisations experienced in local conditions as travel can be difficult and dangerous. As in the rest of Uganda you should not travel outside of town after dark.

There is a risk of banditry in the region. On 1 November 2007 two NGO workers were killed in the Amuru district in northern Uganda, when their car was ambushed.

West Uganda

Armed clashes occurred on Lake Albert in 2007, one of which resulted in the death of a British National. If travelling by boat on Lake Albert you should be aware that the border with the DRC passes through the lake. Care should be taken to avoid the border area unless all arrangements have been made in advance with both the Ugandan and DRC authorities. See our Travel Advice for the DRC.

There is a history of conflict between Ugandan forces and Allied Democratic Forces (ADF) rebels in Bundibugyo District in western Uganda, flaring up most recently in April 2007 within the Semiliki National Park. Ugandan military activity brought the situation under control but it may change with little warning and you are advised to seek local advice before embarking on a journey to Bundibugyo District.

South West Uganda

The Kivus region of the DRC immediately neighbouring southwest Uganda has a history of instability and violent conflict can flare up with little notice (see our Travel Advice for DRC). Fighting and refugees have, in the past spilled over the border, including into Mgahinga and Bwindi National Parks. While the situation in the DRC remains volatile, careful consideration must be given before travelling to the border areas of Kisoro and Kanugu Districts. Before travelling to the area please contact the Uganda Wildlife Authority and your lodge/hotel management for the latest advice and consult the FCO’s Travel Advice for DRC.

National Parks

We recommend that you use reputable, registered tour operators to Uganda’s National Parks. Before travel to any national park in Uganda, we advise you to contact the Ugandan Wildlife Authority (UWA) for up to date security information before embarking on your journey (please see their website at www.uwa.or.ug. You can contact them by phone internationally on (00) (256) (414) 355000 or locally on (0) (414) 335000 or email them at mailto:info@ugandawildlife.org.

Mount Elgon National Park

In February 2008 there was an incident where a foreign national was killed whilst hiking in the Mount Elgon National Park. The victim was travelling with a UWA ranger and the culprits were reported to have been Kenyan nationals. Further reports indicate that a group of Kenyan nationals arrested in connection with the incident. It is important to check with the UWA for up to date advice before embarking on travel.

Semiliki National Park

See West Uganda in Local Travel, above.

Murchison Falls National Park

There were armed attacks in the Murchison Falls National Park during the LRA conflict, most recently in late 2005. We recommend that visits to the northern sector of the Park should be undertaken only in the company of an armed game warden who has functional communications equipment.

Kidepo Valley National Park

See the Karamoja section of Local Travel above. If you wish to visit Kidepo Valley National Park we advise that you travel by air rather than road.

Mgahinga Gorilla National Park and Bwindi Impenetrable Forest National Parks

These parks are in the extreme south western corner of Uganda, which border the DRC and Rwanda. The neighbouring region of the DRC has a history of instability and problems may flare up with little notice (see section on south western Uganda). It is routine practice for security personnel accompany tourists on gorilla-tracking visits in south western Uganda.

Gorilla Trekking

Some gorilla trekking operators cross into eastern DRC. We advise you not to take these tours. (see FCO Travel Advice for DRC).

Road Travel

British nationals are permitted to drive in Uganda on their UK driving licence for a period of up to three months, after which a Ugandan driving licence should be obtained through the Uganda Revenue Authority. Alternatively, international driving licences are acceptable in place of a Ugandan licence.

Travelling on the roads in Uganda can be hazardous, particularly outside the main cities. Driving standards are poor, vehicles are often poorly maintained and the accident rate is high. Other road users may well be driving without lights and livestock roam across the roads. The Jinja – Kampala and the Kampala – Masaka roads are particular accident black spots. British nationals were killed on these roads in September 2006 and February 2007.

Speed limits in Uganda in built-up areas are generally 50km/h and out of town 80km/h. The police enforce this law and breaking speed limits can result in a fine, imprisonment or both.

We advise against travel outside of the main towns after dark, except on the road between Kampala and Entebbe International Airport for reasons of road safety and security (see the Crime section of this Travel Advice). Always keep vehicle doors locked.

There have been a number of serious accidents involving Ugandan long distance bus services, linking Kampala with other towns in Uganda and internationally with Nairobi, Kigali and Dar es Salaam. There have been many such accidents with significant numbers of casualties. These vehicles are often poorly maintained, and driven at excessive speed even on badly maintained roads. There have been incidents where overnight buses have been robbed after being forced to stop by roadblocks or by criminals posing as passengers. You should take these risks seriously if considering travel by bus and we advise you to seek safer options wherever possible.

Other common forms of public transport are matatus (minibus taxis following a particular route) and boda-bodas (motorbike taxis. Though cheap, matatus and boda-bodas are generally in poor condition, badly driven and often without proper insurance cover. Accidents are common. We advise great caution about their use.

For more general information see our Driving Abroad page.

Local laws and customs

Ugandans are generally welcoming people. But Ugandan culture is socially conservative.

Homosexuality is illegal and social tolerance of it is low.

Penalties for drug trafficking are severe. Drug abuse is neither widespread nor accepted. Do not take photos of military, official or diplomatic sites, including Owen Falls Dam at the source of the Nile near Jinja. If taking photos of people it is best to ask their permission first as some may object.

For more general information for different types of travellers see our Your Trip page.

Entry requirements

Visas

British nationals need a visa to enter Uganda. This can be obtained from the Ugandan High Commission in London, or at the International airport. For further information, please visit the Ugandan High Commission website at: www.ugandahighcommission.co.uk or contact them by email at: info@ugandahighcommission.co.uk. You can also visit the Ugandan Ministry of Internal Affairs website for information at: www.mia.go.ug or email them at info@mia.go.ug. If travelling by road, it is usually easier to get a visa from the Ugandan High Commission or Embassy before leaving the neighbouring country.

Passport validity

You require six months’ remaining validity on your passport to enter Uganda.

Travelling with children

Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country, or in some cases, before permitting the children to leave the country. For further information on exactly what will be required at immigration, please contact the Ugandan High Commission in London before travelling.

Health

You should ensure that you have a valid Yellow Fever vaccination certificate with you on arrival at ports of entry into Uganda.

Medical facilities in Uganda are limited, particularly outside Kampala. The capability to provide medical help at the scene of an accident is limited. In the case of serious accident or illness an evacuation by air ambulance may be required.

Malaria is a common and serious problem throughout Uganda. There are also regular outbreaks of a wide range of serious diseases in Uganda, including cholera, ebola haemorrhagic fever (EHF), Marburg haemorrhagic fever (MHF) meningococcal disease (meningitis A and W) and hepatitis E. You should seek medical advice before travelling to Uganda and ensure that all appropriate vaccinations are up-to-date. For further information on vaccination requirements, health outbreaks and general disease protection and prevention you should visit the websites of the National Travel Health Network and Centre (NaTHNaC) and NHS Scotland's Fit For Travel or call NHS Direct on 0845 46 47. For advice once in country on medical institutions, contact the British High Commission in Kampala.

While in Uganda you should drink or use only boiled or bottled water and avoid ice in drinks. If you suffer from diarrhoea or fever during a visit to Uganda you should seek immediate medical attention.

In the 2008 Report on the Global AIDS Epidemic the UNAIDS/WHO Working Group estimated that around 810,000 adults aged 15 or over in Uganda were living with HIV; the prevalence rate was estimated at around 5.4% of the adult population. This compares to the prevalence rate in adults in the UK of around 0.2%. You should exercise normal precautions to avoid exposure to HIV/AIDS. For more general information on how to do this see our HIV and AIDS page

For more general health information see our Travel Health page.

General

Insurance

We strongly advise that you obtain comprehensive travel and medical insurance before travelling. This should include cover for unexpected losses such as cancelled flights, stolen cash cards, passport or luggage. You should check any exclusions, and that your policy covers you for the activities you want to undertake. For more general information see our Travel Insurance page.

If things do go wrong when you are oversees see our When Things Go Wrong page.

Registration with the British High Commission

Register with our LOCATE service to tell us when and where you are travelling abroad or where you live abroad so our consular and crisis staff can provide better assistance to you in an emergency. More information about registering with LOCATE can be found here. Once you register, your mobile contact details can be used through our SMS messaging system to contact you in the event of an emergency.

Money

Credit cards are not widely used in Uganda, and we advise against their use wherever possible. There have been reported incidents of credit card fraud, even in international hotels. We advise you to carry sufficient travellers’ cheques or cash (US $) to meet normal expenses. Travellers’ cheques can only be cashed in major towns and often at a significantly lower rate of exchange than cash. US dollars dated earlier than 2001 and notes smaller than US$50 are usually only exchanged at a less favourable rate and in some cases not accepted for exchange.

Togo travel advice

This advice has been reviewed and reissued with an amendment to the Summary and the Political Situation section (update on pass Presidential elections 4 and reports of demonstrations planned for Saturday 13 March). The overall level of the advice has not changed; there are currently no travel restrictions in place in Togo.

Travel Summary

• There is no formal British representation in Togo. In case of an emergency you should contact the British High Commission in Accra, Ghana. There is an Honorary Consul in Togo, but he can only offer limited consular assistance. See the Contact Details of this Travel Advice.
  
  
• Presidential Elections were held in Togo on 04 March. Political rallies and demonstrations following the election period may occur. There are reports of political rallies by both opposition and pro- government demonstrators in and around the capital Lome on Saturday 13 March. You should avoid any large public gatherings (including political rallies and demonstrations) which may appear peaceful but could have the potential to turn violent. See the Political Situation section of this Travel Advice.
  
  
• There is a low threat from terrorism. But you should be aware of the global risk of indiscriminate attacks, which could be in public areas, including those frequented by expatriates and foreign travellers.
  
  
• You need a visa to enter Togo. Overstaying on your visa without proper authority is a serious matter and can lead to detention or refused permission to leave the country until a fine is paid. See the Entry Requirements section of this Travel Advice.
  
  
• Local authorities have warned of a rise in violent robberies and car-jacking incidents and motorists have been warned to only stop for individuals in uniform, particularly after dark.
  
  
• We recommend that you obtain comprehensive travel and medical insurance before travelling. See the General (Insurance) section of this Travel Advice.

Safety and security

Terrorism

The threat from terrorism is low but you should be aware of the global risk of indiscriminate terrorist attacks, which could be against civilian targets, including places frequented by foreigners.

For more general information see Terrorism Abroad.

Crime

The sea front area in Lomé, particularly around the Hotel Sarakawa is dangerous and you should avoid this area as far as possible. Walking is not advisable in this area. Pick-pocketing and theft are common, especially along the beach and in the market areas of Lomé. Some taxis are poorly maintained, and you should take particular care when seeking to use one. Attacks on pedestrians happen in broad daylight as well as at night. You should enter and exit public places such as restaurants in groups rather than on your own. Crime is increasing in Lomé. Local authorities warn of a rise in violent robberies and car-jacking incidents targeting both foreigners and Togolese alike. Togolese authorities have also warned motorists to only stop for individuals in uniform, particularly after dark. You are advised to avoid travelling alone where possible even within Lomé city limits, especially after dark.

British nationals resident in the UK and European nationals are increasingly becoming targets by scam artists operating in West Africa. The scams come in many forms: romance & friendship, business ventures, work and employment opportunities, the facilitation of money (for internet dating scams see below), and can pose great financial loss to victims. Relatives or friends in the UK should first check with the person who has travelled to West Africa before becoming involved in the transfer of money. If you are concerned about a British national who has travelled to Togo you should contact the Consular Section of the British High Commission. Schemes in operation by West African criminal networks are designed to facilitate victims parting with money.

British nationals are also being targeted by West African scam artists through internet based dating sites. The scam artists assume the false identity of a foreign national (sometimes British) working and living in West Africa. In some instances the impostor has informed their foreign friend that they have been hospitalised or arrested and need money quickly. In other cases foreigners have come to Togo to meet the person with whom they have been in contact only to be kidnapped and become the victim of financial extortion.

You will wish to treat with considerable caution any requests for funds, a job offer, a business venture or a face to face meeting from someone you have been in correspondence with over the internet who lives in West Africa. For further information on advance fee fraud please see: http://www.met.police.uk/fraudalert.

For more general information see Victims of Crime & Abroad.

Political Situation

Togo Country Profile

Presidential Elections were held on 4 March 2010 . Since the previous Presidential elections in 2005, there has been a sustained period of relative calm in Togo. Political rallies and demonstrations following the election period may occur. There are reports of political rallies by both opposition and pro-government demonstators in the capital Lome, on Saturday 13 March . You should avoid any large public gatherings (including political rallies and demonstrations) which although may appear peaceful could have the potential to turn violent. Outbreaks of civil unrest could occur at anytime; in the past demonstrators have targeted expatriates. You should monitor developments through the local media. It is likely that the Togolese authorities will temporarily close the borders with Ghana and Benin during the elections. British residents should consider their own personal security arrangements ahead of and during the election period.

Local Travel

Extreme caution should be exercised if you need to go out after dark. You should not venture out alone in the dark if possible. You may come across official and unofficial roadblocks even in the city centre. You should seek local advice from other expatriates on the ground. Exit and entry points at the borders can be opened and closed at short notice. If you decide to travel to Togo, be prepared for checks of passport/identity papers and possible vehicle checks by the local Police and Military. There have been reports of people being killed when attempting to resist car-jackings. It is generally better not to resist armed attack. If it is necessary to travel by car at night you should do so in a convoy of at least two cars. You should stop at all control points on request, turn on interior vehicle lights and only continue when permission has been given to do so.

Road Travel

Do not travel outside Lomé at night. Roads are poorly lit and often hazardous.

For more general information see Driving Abroad.

Air Travel

The EU has published a list of air carriers that are subject to an operating ban or restrictions within the community. You should check the following link to see whether this will affect your travel - European Commission Transport - Air. You are advised to reconfirm flights 48 hours prior to departure.

For more general information see Airline Security.

Swimming

Ocean currents are very strong along the coast. Many drownings occur each year.

For more general information see River and Sea Safety.

Local laws and customs

For more general information for different types of travellers see Your Trip.

Entry requirements

Visas

British passport holders require visas to enter Togo. Although visas are available on arrival in Togo we recommend, where possible, you obtain your visa prior to your visit. There is no Togolese Embassy in the UK.

Travelling with children

Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country. For further information on exactly what will be required at immigration please contact the Togolese Embassy to Paris at 8 Rue Alfred–Roll, 75017 Paris. Tel: (00) (33 1) 43 80 12 13, Fax: (00) (33 1) 43 80 06 05.

Health

Medical facilities are poor in Togo. Emergency facilities are extremely limited. For serious medical treatment, medical evacuation would be necessary.

Malaria and water-borne diseases are common to Togo. Since December 2008 an outbreak of Cholera in Lome has affected over 400 people, with three reported deaths. You should drink or use only boiled or bottled water and avoid ice in drinks. Food purchased from local street vendors may not meet adequate hygiene standards. If you suffer from diarrhoea during a visit to Togo you should seek immediate medical attention.

In the 2006 Report on the Global AIDS Epidemic the UNAIDS/WHO Working Group estimated that around 120,000 adults aged 15 or over in Togo were living with HIV; the prevalence rate was estimated at around 3.3% of the adult population. This compares to the prevalence rate in adults in the UK of around 0.2%. You should exercise normal precautions to avoid exposure to HIV/AIDS. For more general information on how to do this see HIV and AIDS.

You should seek medical advice before travelling to Togo and ensure that all appropriate vaccinations are up-to-date. For further information on vaccination requirements, health outbreaks and general disease protection and prevention you should visit the websites of the National Travel Health Network and Centre (NaTHNaC) and NHS Scotland's Fit For Travel or call NHS Direct on 0845 46 47.

For more general health information see Travel Health.

General

Insurance

You should ensure that you have comprehensive medical & travel insurance, which covers a provision for medical evacuation. You should check any exclusions, and that your policy covers you for the activities you want to undertake. For more general information see Travel Insurance.

If things do go wrong when you are overseas see When Things Go Wrong.

Registration

Register with our LOCATE service to tell us when and where you are travelling abroad or where you live abroad so our consular and crisis staff can provide better assistance to you in an emergency. More information about registering with LOCATE can be found here.

The number of British visitors to Togo is low. The main type of incident for which British nationals require consular assistance in Togo is for replacing lost and stolen passports. You should keep a photocopy of your passport separate from your passport. This will help to speed up the process of issuing a new one.

Money

The Central Bank (BCEAO) has issued the following new CFA notes and coins in Togo: 10000, 5000, 2000 and 1000 CFA notes; 500 and 200 CFA coins. The old notes ceased to be legal on 31 December 2004.

UK Representation in Togo

There is no formal UK representation in Togo. In case of an emergency you should contact the British High Commission in Accra, Ghana.

Contact Details

The is no British Embassy in Togo. The British Ambassador to Togo resides in Accra. Our Honorary Consul, Mr Rodney Wade, can only offer limited consular assistance in an emergency. His contact details are:

Mr Rodney Wade
Honorary Consulate of the UK
Rue Canaris
Be Chateau, Lome BP 13956
Togo

Tel: +228 2222714
Mobile: +228 837 77 11

Email Address: rodney129@yahoo.co.uk

The Consulate is on the same street as the Hotel Marmite D'Or and near the supermarket at Be Château. Alternatively use the large water tower (which has a navigational lighthouse on top of it) as a landmark - the Consulate is 200 metres due east of this tower.

Website: http://www.britishhighcommission.gov.uk/ghana

Tanzania travel advice

Summary update

• Still current at:
  14 January 2016
• Updated:
  3 December 2015
• Latest update: Health – cholera has been reported in several regions and there have been a number of deaths

Presidential, parliamentary and local elections took place on 25 October. There may still be heightened tensions throughout Tanzania, particularly in Zanzibar. You should be aware of your surroundings and avoid large crowds or public demonstrations.
Although most visits to Tanzania are trouble-free, violent and armed crime is increasing. Take sensible precautions to protect yourself and your belongings. See Crime
There is an underlying threat from terrorism. See Terrorism
Piracy is a significant threat in the Gulf of Aden and Indian Ocean, especially for shipping that does not take appropriate precautions. There have been an increasing number of piracy attacks in the waters immediately off Tanzania. See River and sea travel
In the last few years there have been 2 major ferry disasters in which hundreds of people have died. A number of people were also killed in a ferry incident in January 2014. If you believe a ferry is overloaded or unseaworthy, don’t get on. See River and sea travel
Long distance buses are often involved in accidents which can be fatal. See Road travel
Around 75,000 British nationals visit Tanzania every year. Most visits are trouble-free.
Take out comprehensive travel and medical insurance before you travel.

Travel Summary

• There are continuing problems with the electricity supply on Zanzibar. People who have booked a holiday on Zanzibar may wish to confirm with their hotel that replacement electricity (generator) will be provided.
  
• There is an underlying threat from terrorism. Attacks could be indiscriminate, including in places frequented by expatriates and foreign travellers.
  
• Piracy is a significant threat in the Gulf of Aden and Indian Ocean, especially for shipping which does not take appropriate precautions or follow agreed shipping industry best practice guidelines. See the Sea Travel section of this Travel Advice.
  
• You should exercise particular caution if you intend to travel to the area bordering Burundi. See the Local Travel (Burundi border areas) section of this Travel Advice.
  
• Long distance buses are frequently involved in accidents which can often result in fatalities. If you have concerns over the safety of the vehicle or the ability of the driver, you should use alternative methods of transport.
  
• Armed robberies, while still rare, are increasing, both at remote sites and in urban centres. Several serious incidents involving British nationals and other expatriates have occurred in the Arusha region. See the Crime section of this Travel Advice.
  
• Around 50,000 British tourists visit Tanzania every year (Source: Tanzanian Tourist Board). Most visits are trouble-free. 13 British nationals required consular assistance in Tanzania in the period 01 April 2008 – 31 March 2009 for the following types of incident; deaths (3 cases); hospitalisations (1 case); and arrests, for a variety of offences (1 case). During this period assistance was also requested with regard to lost or stolen passports (57 cases). You should keep your passport safe and secure at all times, and remember to carry a photocopy.
  
• We recommend that you obtain comprehensive travel and medical insurance before travelling. See the General (Insurance) Travel Advice .

Safety and security

Terrorism
There is an underlying threat from terrorism in Tanzania. Attacks could be indiscriminate, including in places frequented by expatriates and foreign travellers.
There were simultaneous terrorist attacks on the US Embassies in Dar es Salaam and Nairobi (Kenya) in August 1998. These killed 12 people in Dar es Salaam and 232 in Nairobi. For more general information see our Terrorism Abroad page.

Dar es Salaam

On 24 September 2009 two children died as a result of the ongoing clearance of unexploded ammunition and ordnance dispersed during the accidental detonation of the Mbagala ammunition storage depot (to the south of Dar es Salaam) on 28 April 2009. We advise that anyone visiting the area of Mbagala should not pick up any metal or suspicious objects and should report such findings to the local authorities.

Crime

Although most visits to Tanzania are trouble-free, violent and armed crime is increasing, with incidents reported both on the mainland and the islands. Mugging and robberies, sometimes accompanied by violence or the threat of violence, occur throughout Tanzania. All visitors, particularly women, should avoid walking alone, especially in isolated areas and on beaches, particularly (but not only) after dark. Do not make yourself an obvious target for muggers and pickpockets. Do not carry cameras or large sums of cash in the streets or wear expensive-looking jewellery or watches. Be alert to the risk of thefts of personal property from cars and taxis stationary in traffic; always drive with your doors locked and windows up. Since 2006 there have been a number of serious incidents, some including physical attacks, involving British nationals and other expatriates. Several of these attacks were in Arusha Region.
Specific incidents in popular tourist areas from 2007 to date have included:

• An attack on a group of tourists, including a British national, by armed robbers near Lake Duluti in Arusha resulting in two tourists and a tour guide being shot.
• A party of five tourists being robbed by armed bandits near the Ngorogoro crater.
• Tourists and residents, including three British nationals, robbed by armed bandits at a private bar in Arusha.
• A British national was seriously attacked and robbed by an armed group at his private residence in Arusha.
• Tourists were robbed by armed bandits whilst travelling from Lake Natron to Arusha.
• An Australian charity worker was shot dead by armed bandits in northern Arusha.
• In September 2008 a large group of armed bandits carried out two separate attacks on European tourists staying in tented camps near Tarangire National Park.
• In January 2009 a group of Western tourists were robbed at gunpoint whilst returning to Moshi after climbing Mt Kilimanjaro.

There are cases of armed crime in Dar es Salaam, including in the peninsula area and Coco beach, which is popular with expatriates.

Travellers should also exercise caution at the Ubungo bus station in Dar es Salaam where muggers and pickpockets have singled out tourists.

In Zanzibar there have been several reports of robberies, some accompanied with violence, occurring on popular tourist beaches.
For more general information see Victims of Crime Abroad. Political Situation Tanzania Country Profile

Political demonstrations are relatively rare although they do occasionally take place in Dar es Salaam, Zanzibar and elsewhere in Tanzania. With Presidential and Parliamentary elections scheduled for 2010 they are likely to occur with higher frequency. These demonstrations usually pass off peacefully, however you should exercise caution and avoid the area. You should check local media reports for information on future demonstrations.

Local Travel Information about travel away from areas regularly frequented by foreigners can be patchy. You are advised to invest in an up-to-date travel guide and use only the services of reliable tour companies.
National Parks

Tanzania's national parks are popular destinations for tourists. Careful planning is important to get the best out of your safari. If you choose to camp use official sites only. Ensure that you are properly equipped and seek local advice when entering isolated areas. Some of the parks are extremely remote, and emergency access and evacuation can be difficult. There are risks associated with viewing wildlife, particularly on foot or at close range. You should always follow park regulations and wardens' advice and ensure you have the correct documentation or permit before entering a national park.

Trekking

You should be aware of the risks involved in the more hazardous activities in Tanzania. If trekking or climbing, you are advised to use reputable agencies, to remain on established routes, and always to walk in groups. You should ensure that you are well prepared and equipped to cope with the terrain and low temperatures. The extreme altitude on Mount Kilimanjaro can cause altitude sickness. If you are elderly or have a heart condition, pulmonary or bronchial problems you should seek medical advice before travelling to Kilimanjaro or other mountains in the region. You should take out full insurance cover for medical treatment, accidents and evacuation by helicopter.

For more general information see GOGAPYEAR.COM and backpackers.

Burundi border areas
You should exercise particular caution if you intend to travel to the area bordering Burundi. There have been a number of armed robberies in this area, including vehicle hijackings. There are few facilities for visitors.

River & Sea Travel

Piracy is a significant threat in the Gulf of Aden and the Indian Ocean and has occurred as far as 1000 nautical miles from the coast of Somalia. Attacks of piracy and armed robbery against vessels in and around the Gulf of Aden and Somali Basin continue to affect only a very small proportion of overall shipping, but are frequent and continuing, proving successful almost exclusively against shipping which has not complied with agreed shipping industry best practice on self-defence measures, including on routing. All mariners should follow the 'Best Management Practise for the Gulf of Aden and off Somalia' (http://www.icc-ccs.org.uk), published by the International Maritime Bureau. We urge mariners to register with the Maritime Security Centre (Horn of Africa) for up to date advice and guidance on passage round the Horn of Africa - www.mschoa.org, and to plan their routing carefully so as to avoid placing themselves in unnecessary danger.

For more general information see River and Sea Safety.

Road Travel UK Driving Licences are acceptable for visitors, but British residents are expected to obtain a Tanzanian driving licence. Should you wish to operate a motorcycle a motorcycle licence (Class A) is also required.
Take extra care when driving. Road conditions are generally poor and there are a large number of accidents, often involving inter-city buses. In 2008 and 2009 overland buses have been involved in serious crashes that resulted in numerous fatalities and injuries to several tourists. If you have concerns over the safety of the vehicle, or the ability of the driver, you should use alternative means of transportation.

Keep doors locked, windows up and valuables out of sight, as vehicles are sometimes targeted by thieves.

Be particularly careful driving at night, as there have been isolated incidents of attempted thefts from cars and there is a higher incidence of drunk driving at night time. Avoid driving out of town at night. If you are driving and become aware of an unusual incident, or if somebody out of uniform tries to flag you down, it is often safer not to stop your car and to continue on your journey.

If renting a motorcycle (available in Zanzibar), you should adopt the same safety precautions as you would in the UK. Check for serviceability, wear a helmet and ensure that you are capable of handling the machine.

If you are stopped by the police, you should ask to see identification before making any payments for traffic violations.

For more general information see Driving Abroad.

Train Travel

There have been several accidents on Tanzanian railways in 2009. It is worth asking for the latest information before committing to long-distance train travel in Tanzania.

Local laws and customs

Tanzanians are welcoming and well disposed towards visitors. But you should be sensitive to local culture. Loud or aggressive behaviour, drunkenness, foul language and disrespect, especially towards older people, will cause offence. There is a high proportion of Muslims in Tanzania, especially along the coast and on Zanzibar and Pemba. You should dress modestly. Women should avoid wearing shorts and sleeveless tops away from tourist resorts, and particularly in Stone Town and other places where the local population may be offended. There have been cases where women travelling alone and in small groups have been verbally harassed in such areas. You should respect local traditions, customs, laws and religions at all times and be aware of your actions to ensure that they do not offend other cultures or religious beliefs, especially during the holy month of Ramadan or if you intend to visit religious areas. For more general information see Travelling During Ramadan. Homosexuality is illegal in Tanzania (including Zanzibar).
You should carry identification (e.g. a copy of your passport) at all times.

All drugs are illegal in Tanzania (including Zanzibar) and those found in possession will be fined. There are severe penalties, including custodial sentences, for drug trafficking.

For more general information for different types of travellers see Your Trip.

Entry requirements

Visas

All British passport holders require a visa to travel to Tanzania and you should obtain one prior to travelling from your nearest Tanzanian diplomatic mission.
It is possible to obtain a tourist visa for a single entry at the main ports of entry to Tanzania but this is subject to the fulfilment of all immigration requirements. If you will require a multiple entry visa you will need to arrange this through a Tanzanian diplomatic mission before your arrival in Tanzania. Otherwise you will have to buy a single entry visa each time you enter the country.

Please note that working as a volunteer in Tanzania requires a Class C work permit. This should be obtained from your nearest Tanzanian diplomatic mission before you travel. If you overstay the validity of your visa, or work without an appropriate permit, you will be liable to arrest, detention and a fine before being deported.

Passport validity
You should have a valid passport and visa when visiting Tanzania and Zanzibar. In order to apply for a visa your passport must have validity of not less than six months.

Yellow Fever Certificates

A yellow fever vaccination certificate is required from travellers coming from areas with risk of yellow fever transmission. This is particularly relevant for those travelling to Tanzania from neighbouring African countries. See the Tanzanian Government website for more details: http://www.tanzania.go.tz/immigration.html.

As some countries list Tanzania as a Yellow Fever endemic country you may also be asked for a certificate after departing Tanzania and arriving at other destinations.

Basic Swine Flu checks are carried out at the main points of entry to Tanzania.

Travelling with children

Single parents or other adults travelling alone with children should be aware that some countries require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before permitting the children to leave the country. For further information on entry requirements, contact Tanzanian High Commission in London.

Health

You should be aware that medical facilities are limited, especially outside Dar es Salaam.
Malaria is common to Tanzania. There have also been recent cases of sleeping sickness occurring after bites from tsetse flies in Northern parts of Tanzania, including the Serengeti. Other diseases, such as cholera (of which approximately 4000 cases were reported by the end of October 2009) and rift valley fever, occur periodically, largely in rural areas where access to sanitation is limited. You should drink or use only boiled or bottled water and avoid ice in drinks. If you suffer from diarrhoea during or after a visit to Tanzania you should seek medical attention immediately.

In the 2008 Report on the Global AIDS Epidemic the UNAIDS/WHO Working Group estimated that around 1,300,000 adults aged 15 or over in Tanzania were living with HIV; the prevalence rate was estimated at around 6.2% of the adult population. This compares to the prevalence rate in adults in the UK of around 0.2%. You should exercise normal precautions to avoid exposure to HIV/AIDS. For more general information on how to do this see HIV and AIDS.

You should seek medical advice before travelling to Tanzania and ensure that all appropriate vaccinations are up-to-date. For further information on vaccination requirements, health outbreaks and general disease protection and prevention you should visit the websites of the National Travel Health Network and Centre (NaTHNaC) and NHS Scotland's Fit For Travel or call NHS Direct on 0845 46 47.

For more general health information see Travel Health.

Natural disasters

Tanzania lies on an active fault line stretching from the north of the country to the south and tremors occur from time to time. The last significant earthquake happened in 2007 in the region of the Kenya border, and was magnitude 6.0.

General

Insurance

We advise you to obtain comprehensive travel and medical insurance before travelling. This should cover you for medical repatriation by air, if necessary. You should check any exclusions, and that your policy covers you for the activities you want to undertake. For more general information see Travel Insurance.

If things do go wrong when you are oversees then this is When Things Go Wrong.

Registering with the British High Commission

Register with our LOCATE service to tell us when and where you are travelling abroad or where you live abroad so our consular and crisis staff can provide better assistance to you in an emergency. More information about registering with LOCATE can be found here.

British residents and visitors staying more than three months should also register with the Consular Officer at the British High Commission on arrival. This can also be done online at the website of the British High Commission in Tanzania: (UK in Tanzania: go to Passport and Visas, then consular, then online consular registration).

Money
Credit cards are accepted by some, but not all, hotels, and by more up-market shops in urban areas. ATMs are only available in major cities.